Frequently Asked Questions
Do you ship internationally?
Currently we ship Australia-wide and to New Zealand.
Are your products suitable for people with sensitive ears?
Yes, they are! We only use Hypoallergenic Surgical Steel posts and backings.
When will my order get posted?
We dispatch all orders within 1-2 business days. You will receive an email with tracking information once posted.
I live in Brisbane. Can I pick up my order?
Yes, of course! I'm located in Camp Hill. Simply select local pick-up as your postage option at checkout and we'll be in touch to organise a pick-up date & let you know the address.
I want to buy some earrings for a friend, can you write a note to her from me?
Sure! Just leave a note in the checkout comments.
I've noticed some of your products are sold out. How often do you restock?
We generally restock every six weeks. However, if something is out of stock that you want, please don't hesitate to get in touch and we will endeavour to get it for you as soon as we can.
Do you wholesale?
Yes, we do. If you're interested in becoming a stockist of Oh Hey Lovely, send us an email at email@example.com